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The player from the United Kingdom had waited 9 days for her withdrawal of €544, which was initiated on July 13th. Dear Player,We are truly sorry to hear about the distressing experience you’ve described and sincerely regret that you feel unsupported throughout this process. We’re really happy to hear that you had a good experience – delivering reliable service and an enjoyable gaming environment is something we’re always working to perfect.
We encourage constructive feedback
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They close the account for no reason Sometimes even this little step works quite well. Maybe it would be better to complain straight away so the casino will be notified about the public complaint.